All Posts, Career Skills, Communication, Stress, Team Management
What do you do when a co-worker has an angry outburst or shows distress – run away? Or are you someone to "pour oil on troubled water" and bring a smile back to your team member's face?
And how's your decision making? Do you get overwhelmed and confused by the options, or can you come to a clear and calm conclusion, taking everything into account?
Most of us are somewhere in the middle of these two extremes, but would like to improve our awareness, skills and courage. Emotional Intelligence (EI) encompasses all these areas and more.
Thankfully, we can develop it in ourselves and in others. So, have a look at our infographic on emotional intelligence and try our quiz. These tools will help you assess how emotionally intelligent you are, and what you can do to grow even more.
"It started with an ice-breaker. I found myself face-to-face with the head of the whole company. And as I started answering the question, I began to cry, right in front of him. " Melanie Bell
Book Insight, Communication, Mental Health, Stress, Wellbeing
If burnout is the stressed and tired employee rushing from one task to the next, rust-out is their lethargic and unmotivated colleague.
"I'd overcommitted myself – only to find I couldn’t possibly deliver on everything I’d promised. I had no choice but to communicate the issue in the best way I could."
EI is what differentiates great leaders from so-so ones.
So true. Here's our article specifically about EI for leaders: http://www.mindtools.com/pages/article/newLDR_45.htm
- Liz from the MindTools team
Thank you
EI is important day to day as we are dealing with humans. I agreed the good thing is EI can be developed and I personally think it is more important than IQ. Most successful people have good EI!
Someone who is not particularly emotionally intelligent has to be self motivated to develop those skills.
I think if you're motivated to change because your current behavior isn't giving you the results you want, you're well on you way to increasing your EI skills.